Shift Lead
Part Time • Semmes, AL
Benefits:
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Summary of Job Function
Our Shift Leads are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Lead manages the restaurant in the absence of the General Manager and/or Assistant Manager and is responsible for managing the daily operations of the store.
Responsibilities
Our Shift Leads are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Lead manages the restaurant in the absence of the General Manager and/or Assistant Manager and is responsible for managing the daily operations of the store.
Responsibilities
- Direct Team Members as they perform the activities necessary for a successful shift operation. Responsible for maintaining the continuity of the shift operations.
- Implement and execute all the administrative responsibilities (i.e., petty cash, daily deposits, inventories, daily reports) directly related to his/her shift operation or as delegated by the Restaurant General Manager.
- Accountable for products being of specified quality and quantity, that equipment is operating properly, that sanitation standards are complied with, and that the restaurant is maintained in a neat and attractive manner.
- May be responsible for the assignment of job positions to insure efficient operation, in accordance with company policy and the respective state and federal labor laws.
- Utilizes company training tools to provide shift employees with training in food preparation, sanitation, proper appearance, guest relations, suggested selling techniques, safety, etc., increasing their proficiency and value to the restaurant.
- Receive and resolve guest complaints in a tactful manner, ensuring guest satisfaction.
- Take inventory of stock when closing the restaurant at night in order to provide management with the data needed to order supplies and identify shortages.
- Insure that all company security and operations policies are followed.
- Other duties as assigned.
Required Knowledge, Skills, and Abilities
- Excellent people leadership and guest service skills required
- Ability to work in a fast-paced environment
- Ability to resolve issues in compliance with Mabo standards
- Available to work all shifts, weekends, and holidays
- Reliable transportation
- Ability to effectively utilize company computer, email, and restaurant software.
Education and Experience
- Must have a high school diploma or equivalent
- Minimum of 1 year restaurant experience
Physical Demands
- Must be able to lift up to 50 pounds of force frequently to move objects
- Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
- Consistently handles product preparation
- Ability to kneel, bend, and follow proper lifting procedures
- Consistently lifts for product preparation, stocking, and inventory
- Ability to work at a rapid pace
- Ability to stand on feet for 8+ hours
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Mabo Investments, LLC., a franchisee of the Popeyes Louisiana Kitchen brand, has 22 units located throughout Louisiana and Alabama. Founded in 2011, the Company began with 5 locations in Mobile, AL. In the years since, Mabo has continued to grow and expand through both new development and acquisitions - with plans to continue.
Founded in 1972, the Popeyes® brand has more than 50 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Our culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 3,000 restaurants in the United States. Our history combined with great food, service and quality makes Popeyes restaurants genuine Louisiana Legends.
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Blue Cross Blue Shield health insurance
2 plans to choose from
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Uniform Shirt & Hat Provided
One discounted meal (50% off) for team members, each shift
One free meal for General Managers, each shift